Many cities present data and information to people via a ‘city dashboard’. But few if any studies have taken place to know if these dashboards are of any real benefit to citizens.

Heike Vornhagen of the Insight SFI Research Centre for Data Analytics in the Data Science Institute of NUI Galway worked with a representative grouping of individuals in Galway city in order to evaluate existing dashboards from a user’s point of view and then to develop a list of criteria for dashboard creators in order to make them more useful to citizens. Based on these criteria, she built a simple dashboard prototype to test if these criteria would make a difference. The good news is they did!

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